We offer a 14-day return policy in compliance with UK consumer protection laws.

Eligibility:

• Items must be unused and in original condition
• Must be returned within 14 days of delivery

Non-refundable items:

• Final sale items
• Personal use items (if applicable)

Refund Process:

• Once your return is received and inspected, your refund will be processed within 5–10 business days
• Refunds will be issued to the original payment method

Return Costs:

• Customers are responsible for return shipping costs unless the item is defective or incorrect

To initiate a return, contact: support@urbanbloom.com